Ministry

About the Ministry

MANDATE:

To register and affirm the identity and status of citizens and non-citizens and their livestock, manage migration efficiently and securely, and enable citizens and non-citizens exercise their constitutional right of freedom of movement and access services.

VISION:

A safe, secure and prosperous Lesotho where everyone enjoys and values their identity and citizenship.


Mission:

To develop and maintain credible national population and livestock registers, and manage migration for security, good governance and fulfillment of international obligations.

Values

Professionalism:

We are committed to upholding and maintaining high standards of professionalism when providing services to clients.

Humility:

We pledge to treat those we serve with modesty and shall refrain from doing things that lower their pride and self-esteem.

Accountability and transparency:

We are committed to be fully accountable to our clients and pledge to become transparent, tolerant and sensitive in the provision of our services.

Commitment:

We always pledge to uphold commitment to our duties and responsibilities as servants of the people of Lesotho.

Efficiency and effectiveness:

We are committed to providing services of high quality on time in addressing the needs of those we serve.

Patriotism:

We will do all in our power to refrain from fraudulent and corrupt practices when carrying out our responsibilities.

Confidentiality:

We are committed to upholding confidentiality and secrecy where these are required in the execution of our duties.

Reliability:

We undertake to maintain consistency in ensuring valid services and products.

Integrity:

We undertake to demonstrate good conduct, honesty, fairness and objectivity in all our dealings with clients and other stakeholders.

Customer oriented:

We are committed to delivering services and products that are based on the needs of our clients and other stakeholders.

Team work:

We undertake to work cooperatively to perform and accomplish our objectives and provide direction towards the future.